Golden Nugget Laughlin

Had a weekend getaway and chose the Golden Nugget. The price was our driving factor. Room was good size and clean. We enjoyed playing the slots in the evenings and did our best to break even.
The hotel was located for an easy drive to Oatman as well as checking out Bullhead City.
Folks throughout the hotel and casino were friendly and always helpful.

I'm not sure about my final rate. Just be careful when you do your checkin. I already paid my reservation on hotel.com and the lady tried to charge me 83,72$ instead of 14,99$+50 for the regular deposit. She told me that my reservation wasn't paid, even if I showed her the transaction on my card.
It seems that she finally charged me the resort fees twice. We will see
So my final rate is one star and if I could give less I would.
The elevator for the west room was out of order all week-end long (maybe more). No compensation in any way.
When I've made the check out, they tried again (same lady) to charge me more than what they had to. I had to speak loud to be respected, and be charged correctly. At this time, I didn't receive my refund. I'm waiting, I have a correct bill, so...

Edit: I just spoke to our friends who were with us during our trip, and they informed us that they paid $50 for their security deposit. We paid $300 which I KNEW was insane. So someone at the front desk clearly overcharged us and stole the money because we also never got a dime of it back.

Terrible.

We stayed here last month (mid november) and everything was awful from the minute we got to our room to when we left. When we checked in they told us our security deposit was double what we were told when booking online, which is insane. I have stayed at very nice, expensive vegas hotels and I have never had to pay $300 for a security deposit. Then when we finally get to our room, it's DIRTY! We were literally sent to a room that someone just left from. There were used tissues on the dresser, wet, dirty towels on the bathroom floor, and the bed literally looked like someone just crawled out of it. When I picked up the phone and told them we were sent to a room that was not cleaned, they told us to go back downstairs to be assigned a new room. The front desk clerk apologized but immediately started blaming housekeeping and started saying things like "I hope they get fired" which made us uncomfortable. We were offered a new room, but it was much further away and the view we got was of more hotel rooms. We were offered no other means of compensation. Had this happened even at the Golden Nugget in Vegas, we would have at least been offered a discount or SOMETHING. I know this isn't a nice hotel at all by any means but that felt pretty insulting for what we had to pay and from then, things just kept getting worse. The TV in the room is so dark it's nearly impossible to watch anything, and there are no settings on it to brighten it at all. The AC only works for ten minutes, then stops for a half hour, then on for another ten minutes. It was hot in our room all night, even when it turned on it was loud and woke us up and didn't seem to do anything more than act as a weak fan. the coffee maker also turned off in the middle of making coffee four times, and when it finally managed to make a full cup, it overflowed (yes i poured out the previous attempts). I was in no way expecting the coffee to taste good, but we drove 7 hours and I needed a pick me up. It tasted like horse shit.
When I voiced a complaint about the AC (that was really the thing that mattered the most) they just kept telling us to go back downstairs to the front desk. We were already sick and tired of running back and forth, so we just said forget it. The pool apparently closes extremely early, because when we tried to use it around 5pm a staff member told us to either use the hot tub or leave because it was closed. Fine, we used the hot tub. On the bright side, at least that was nice. Until we saw an old man staring at me from one of the rooms. When I told my boyfriend and pointed at which room, he told me we should just go. Really creepy. We ate dinner at Bubba Gump, which was very nice. Our server was sweet and the food was great so that lifted our spirits quite a bit, until we hit the casino. ALL of the staff in the casino are so unnecessarily rude!!! One lady in particular at the roulette table told off our friends who met us there, and screwed him out of the money he had barely just sat down and bet. When he politely went over to a manager and explained, he kept using language that painted our friend as some kind of entitled scammer when he hadn't done a single thing wrong?? So we just left and told them we wouldn't be coming back. Gambled at the Edgewater instead!
On our last night there we ate at claim jumper which was awesome. But the restaurants within the hotel were literally the only positive thing about our entire stay.

Do not stay at the Golden Nugget Laughlin. They are rude, have inadequate staff, they overcharge for their disgusting rooms, and the staff in the casino will just steal from you and management will not only let them get away with it, but they will verbally abuse you if you approach them. Please, stay somewhere else. You WILL regret booking a room here.

Great place to stay. Friendly checkin , valet parking etc. food at claim jumper kind of dated waitresses aren't very good at their jobs spending more time back at waitress station talking than waiting on customers. There is better service at other casinos. Much better.

The family and I spent two nights at the Golden Nugget Laughlin. It was my first time visiting Laughlin in about twenty years. We've stayed numerous times at the Golden Nugget Las Vegas.

Obviously Laughlin does not have the glitz and glamour of Las Vegas. The crowd is much, much older.

We arrived on Friday around 3 p.m. Parked in the free self parking structure. It was very easy to find parking. FYI-Only one of the four elevators in the parking structure is working so you'll probably be waiting a while. Believe me, nothing moves fast in Laughlin.

Checking in was quick and easy. Sasha did a great job and was very friendly. Room 225 in the east wing of the hotel was to be our home for the next few days. It is a river view room with two queen beds. The view actually looks out at the river and hotel pool. Unlike the Las Vegas location this property only has four floors.

Our room was very clean but dated like the rest of the property. I think Mr. Fertitta needs to dump some serious cash into the place.

The beds were comfy. Our room had a desk, Kerug coffee maker and a fridge. The bathroom was large. It took a good three to five minutes to get hot water and the water pressure was terrible and there wasn't any soap for the shower.

The casino floor is small and is easy to navigate. There are three bars, three restaurants and a coffee bar on the property. The restaurants are:

Claim Jumper
Bubba Gump
Saltgrass Steakhouse

We tried all three and they were good. All of them part of the Landry's chain. The bars were very quiet and all of them had gamin machines. There weren't any lounges to just chill. There is a Rush Lounge but it is NOTHING like the one at the Golden Nugget Las Vegas.

Overall we enjoyed our stay at the Golden Nugget Laughlin.

This review is for the Bar -had a great experience there with the caveman keno. Sabrino was the bartender kept the comp beers coming, great service - will be back !

Our river view room is very nice. Bubba Gumps is on site. The service and food were delicious. Just an FYI, at check-in we were told we could only have one room key. I think that's totally inconvenient and ridiculous.

No shower curtain, pool closed for a week, ice machine doesn't work, and room service REFUSED to bring me any. What are they? 12?

A very clean casino in Laughlin. One of the better places to visit and or stay. Good restaurant selections. Super clean inside.

One of the better places to stay at Laughlin as the rooms are clean and it never seems too crowded. Yes, it's an old property, but what place in Laughlin isn't? Parking is free, and the resort fee is only $9.99 + tax. They also have decent restaurants such as Saltgrass and Bubba Gump Shrimp since Golden Nugget is owned by Landry's Inc.